At MHB Organics, we care about your satisfaction and health. Since we deal in food items, we offer refunds only in specific, valid cases.
โ When You’re Eligible for a Refund
- ๐ฆ You received a wrong, damaged, or defective item
- ๐งพ Product was expired, unsealed, or not as described
- ๐ง You contact us within 2 days of receiving your order
๐ซ Non-Refundable Situations
- Used, opened, or unsealed items
- Complaints made after 2 days
- Change of mind or personal taste preferences
- Sale or discounted items
๐ณ Refund Process
- ๐ฉ Email info@mhborganics.com or WhatsApp 03004233378
- ๐ท Share your order number, issue description, and supporting photos
- โ
Upon approval, weโll offer:
- ๐ Product replacement of equal value
- ๐ต Or a refund after deducting Rs.250 (for return/re-delivery cost)
Refunds are processed within 5โ7 working days via Bank Transfer, JazzCash, or Easypaisa.
๐ค Our Promise
We ensure quality and freshness in every item. If something goes wrong, weโll make it rightโwith honesty and fairness.